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About US

Medrona’s success lies in its strong human capital. Our team of trained billers, certified coders, account receivable experts and client coordination specialists, provide service to hospitals, physicians, radiation centers, physician groups, diagnostic laboratories and assisted living centers. Our global delivery centers across USA and India serve to increase revenues for our clients while reducing their administrative costs.

Medrona’s first CEO was a strategic Thought Leader in the organization, with vast experience and in-depth knowledge of the healthcare industry. We have a strong leadership team of professionals with diversity of education and experience in healthcare and technology sectors with multinational companies at a global level . Our talent pool of passionate, experienced and committed people share Medrona’s vision of being the best strategic partner for our clients.

Our Vision

Be the Best Strategic Partner for our clients offering competitively priced solutions. As per MGMA, companies with 90% first pass payment and accounts receivables > 120 days under 10%, see an average increase of 15% in collected revenues. We collaborate with our clients to achieve these standards.

Our Mission

You Stay in Control – we partner with you to create dedicated global delivery teams working as per your requirement to achieve your operational and financial goals.

Our Team

As first CEO and co-founder, Srini helmed Medrona’s business after establishing himself for 25 years, in the healthcare space. A professional Chartered Public Accountant, Srini created several success stories with sustainable business transformation models and customized solutions for clients. Srini was passionate about continuous learning and mentoring his people. An innovator and thought leader, he created a strong foundation of technology-enabled solutions in Medrona, which is the foundation of our service solutions. With his passing in November 2021, Srini left behind a valuable legacy for the Medrona family.

Srinivasan Sethuraman


With 34 years’ experience in business process management and client management across the banking and healthcare space, Sathya joined Medrona in 2015, as the company set up its first BCP unit and transitioned to a technology and innovation-focused model for all existing and new projects. A blackbelt in Six Sigma methodology, Sathya has a strong foundation of setting up and running successful projects and creating efficient service solutions for clients.  As Medrona’s CEO, Sathya is focused on creating a foundation of technology-enabled service delivery solutions so that Medrona continues to be the most valuable partner for our clients and the best place to work for our people.

Sathya Srinivasan

Director & CEO

Natarajan’s career spans over 40 years across several industries. His long stint in the marketing division of a multinational healthcare company paved the foundation for his strong know-how of the industry.  After several successful projects in the outsourcing space, Natarajan leveraged his industry foundation with his experience in IT and IT-related services segment in founding Medrona’s global service delivery centers. Natarajan continues to provide invaluable guidance to Medrona, even as he takes care of Regulatory and Statutory governance.

A S Natarajan

Founder & Director

Gordon Bell has been active as a leader in healthcare information and practice management since 1990. He served on the National Competitive Council Coalition on Healthcare Efficiency, information management in managed mental health with Merit Behavioral Care (Magellan). His experience in systems implementations from solo practices to integrated systems of care and operations and business management has helped healthcare providers increase delivered value to patients while improving practice earnings. In his role as President of MDCommerce, our subsidiary in Washington, USA and Director at Medrona, Gordon provides critical support with his industry experience and insights, to Medrona’s growth strategy.

Gordon Bell

President MDCommerce & Director Medrona

Varsha has been with Medrona since  inception handling various roles within the company. With a Masters in Literature and Certificate in Project Management from NYU,, Varsha handled transition and migration of Medrona’s anchor clients, mapping out delivery goals and measurement systems for effective service delivery. Varsha has since assumed charge of Finance, Compliance & Shared Services – Finance and Compliance, ensuring governance of all monetary, employee health & safety standards.

Varsha Natarajan

SVP Finance

Sanjay joined Medrona in 2020, after completing his Masters in Finance & Accounting from The Netherlands and Management from UK. Bringing in diversity into Medrona, Sanjay is responsible for managing Medrona’s  business development initiatives and forays into new businesses, including client management. Sanjay’s focus is on integrating AI and Machine Learning into time-tested processes for innvovation, efficiencies and economy of scale.

Sanjay Srinivasan

VP Business Development

Why Medrona?

Dependable. Open. Connected

The Medrona Assurance

At Medrona, we work on your billing system at your schedule (supporting 24-hour processing with time zone specific work schedules) using your processes on tasks chosen and managed by your leadership. With us, you remain in control.

Flexible Pricing

We believe that no project is too small for us to work on or too big for us to conquer. Competitively priced to meet your needs.

Information Security

We lay the groundwork to assess the unique requirements of clients and ensure that all needs are complied with.

Skills Certifications

With our culture of nurturing and growing in-house talent, we encourage continuous learning and upskilling of our people.

Technology Infrastructure

With our cloud-based platforms and multi- location centers, we are fully equipped to maintain business continuity.